FAQs
Check out our FAQs to get the answers you need as quickly as possible.
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Page 16 of 27, Showing 10 Results
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What Internet browser should I use for the FSAFEDS website? Open Closed
The FSAFEDS website is best viewed with Microsoft Edge as well as the latest versions of Chrome, Safari, and Mozilla Firefox. It is also compatible with most mobile devices. If you're using an older browser, some of the features and the app… Read more…the full answer
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Does my employing agency participate in FSAFEDS? Open Closed
In order to be eligible for enrollment in the Federal Flexible Spending Account Program (FSAFEDS), you must be employed by an Executive Branch agency, or an agency, commission, or other federal entity that has adopted the Federal Flexible Spending… Read more…the full answer
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What are the important FSA dates and deadlines I need to know? Open Closed
FSAFEDS Event or Deadline Key Dates … Read more…the full answer
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What is open season for enrollment? Open Closed
Open season is the designated time period for enrollment each year and occurs in November and December (specific dates are announced by OPM prior to open season). Enrollment in a DCFSA through FSAFEDS is voluntary, and your participation will NOT… Read more…the full answer
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How do I get reimbursed for eligible expenses from an HCFSA or LEX HCFSA? Open Closed
You must file a Health Care FSA (HCFSA) or Limited Expense Health Care FSA (LEX HCFSA) claim with FSAFEDS to be reimbursed for eligible expenses. You can submit y… Read more…the full answer
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How do I get reimbursed for my DCFSA expenses? Open Closed
You must file a Dependent Care FSA (DCFSA) claim with FSAFEDS to be reimbursed for an eligible dependent care expense. You can submit your clai… Read more…the full answer
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How do I keep track of my HCFSA, LEX HCFSA, or DCFSA? Open Closed
With the FSAFEDS app, you can check your account status, including account balances, claim information, and last reimbursement. Or if you prefer, log in to your online account o… Read more…the full answer
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How do I submit a claim for reimbursement? Open Closed
There are several ways to submit your claim. The quickest, easiest ways are the FSAFEDS app or through your online account. Online Submission FSAFEDS App: Log in to the … Read more…the full answer
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Do I need a claim form and where do I find it? Open Closed
The claim submission method you choose determines if you need a claim form. For example, you don't need to download a form if you submit a claim through the FSAFEDS app or you… Read more…the full answer
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What documentation do I need to submit to be reimbursed for eligible over-the-counter (OTC) drugs and medicines? Open Closed
An itemized receipt is required for over-the-counter (OTC) drugs and medicines. Provider's Name Name of Medicine or Drug Date of Purchase Purchase Amount However, if the OTC item is c… Read more…the full answer
Need to call us?
Toll-Free Number:
877-FSAFEDS (372-3337)
Toll-Free Number for Overseas Participants:
+1 650-577-5294
TTY Line:
866-353-8058
FSAFEDS Benefits Counselors are available Monday through Friday from 9 a.m. until 9 p.m. Eastern Time.