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Your resource to keep you informed of important dates and plan changes.

Feb 19, 2019

Kaiser Permanente Paperless Reimbursements

Attention Kaiser Permanente Paperless Reimbursement Participants:

Kaiser Permanente may not have forwarded some of your 2019 prescription and medical claims via Paperless Reimbursement. We are currently working with Kaiser to attempt to receive any missing claims. This will cause a delay in the normal processing time.

You are not required to take any action at this time. All missing claims will be processed once received from Kaiser.

Need to call us?

Toll-Free Number:
877-FSAFEDS (372-3337)

Toll-Free Number for Overseas Participants:
+1 650-577-5294

TTY Line:
866-353-8058

FSAFEDS Benefits Counselors are available Monday through Friday from 9 a.m. until 9 p.m. Eastern Time.

Other Ways to Contact Us

Fax
866-643-2245 (toll-free)
650-577-5340

Mail
FSAFEDS Program - Claims
P.O. Box 14127
Lexington, KY 40512-4127

Secure Email
Log into your online account and select “Contact Us,” then “Secure Message Center.”

International
+1 650-577-5294 (toll-free)